Categories
Small Business

Shared Inbox Review: Why we love using Helpwise everyday?

Helpwise Shared Inbox Review (Using it for last 3 months)

HelpwiseWe started using shared inbox software Helpwise as one of their early users in 2019. It played an important role in helping us provide great customer support, improve our sales and hiring processes. In this post, we are going to share:

  1. Problems that we were facing before using a shared inbox
  2. why we selected Helpwise
  3. how Helpwise helped us.

As one of the leading social media scheduling and analytics platforms in the market, we work with hundreds of thousands of businesses and marketers around the world. It is really easy to provide personalized support to customers in the early days when each team member is responsible for a dozen to a few hundred customers. Your reply to every email in a quick time and know your customers by name. Because of this excellent customer support, your existing customer starts talking great about you, and your business picks up.

But this all works well till you are small and working with small & medium scale businesses only. As your business starts growing, communication problems start knocking your door. And because of this, you start losing a lot of business, customer service levels take a nosedive, and most importantly, you start leaving a lot of money on the table.

Problems we were facing before using a Shared Inbox

With a growing customer base, our customer query email load started to rise rapidly. And, this directly impacted our customer support quality and response rate. As we crossed 10000 users, 25000 users and 100000 users mark, the time it took to respond to queries went through the roof. As a result, both our subscriber churn rate and revenue churn rate started to grow at an alarming rate.

To solve the problem, we grew our customer support team rapidly but that solved the problem partially. Rather, it gave birth to a bunch of new problems – lack of transparency, inability to track the performance of our support agents and we started missing out on replying to some of the emails.

We tried some customer support ticking solutions like Zendesk, Freshdesk, etc. But our email chaos was not limited to customer support only rather we started to face similar issues with our sales emails, partnership emails and hiring emails. Also, the ticketing system looks very impersonal, unlike the kind of personal touch we like to provide to our customer communications.

Team members were sharing passwords for these shared email accounts like help@, sales@, partnerships@, jobs@, etc email addresses. When any team member left Viralwoot, we had to change the password of these email accounts.

How we used Helpwise Shared Inbox?

So, it was all a painful mess. And, upon searching online, we found that the best solution for our email management related issues will be a shared inbox software. While doing our research, we found some great applications. For ease of use, quality of support and affordable pricing, we picked Helpwise.

  1. Shared Inbox as Customer Support Helpdesk

    We first signed up for a free shared inbox plan (refer Helpwise Pricing) of Helpwise for our support inbox. We connected our help@viralwoot email address and added 5 of our team members from the support team to have access to that inbox. Whenever a new support email came, it was assigned to one of the available team members. Team members were able to collaborate via the in-built chat feature to send correct replies – every time! Switching our support emails to a shared inbox stopped us from sending any duplicate and contradictory replies to customer queries.If an agent is writing a reply to a customer query, other agents can see that activity in real-time. Analytics dashboard gave us all the actionable insights on the performance of our agents, kind of emails we are getting and our KPIs around customer support like response time, the average number of replies required to close a query and so on.
  2. Shared Inbox for our leads and sales queriesHubspot Shared Inbox
    After hearing good things about Helpwise from our customer support team, we upgraded our Helpwise account to the Standard Plan. It comes with the option to add unlimited users for a fixed monthly price (THANK YOU, Helpwise Team!). And, added a new mailbox to handle all our emails from new leads, opportunities and ongoing sales conversations. This helped us improve our sales velocity by sending our replies faster, preparing & editing contracts without going through multiple forwards & CCs among team members.We use Hubspot as our main CRM. Helpwise Hubspot Integration helped us sync our data within Helpwise. So, our sales agents were able to access information about the person they were communicating with via email. And, update deal stages in Hubspot from Helpwise itself. That saved our sales agents a lot of time and effort. Helpwise also gave our sales team an option to connect with the cloud phone system. With this, they can now log every call & SMS against the concerned profile within Helpwise.
  3. Shared Inbox For Job Application TrackingAs we have been growing fast, we were using an application management system for handling all our incoming job applications. We shifted our Hiring function to Helpwise.  Why we did so? Both HR folks and Hiring Managers can be a part of a single mailbox. By doing so, our team members saved themselves from all the email forwarding they had to do to get feedback on candidates.Now, each email thread works like a job application and the relevant hiring manager can chat with HR/Recruiter within the email thread, tag email thread as Good Fit, No Fit, Offer Made, Offer Accepted, Test Sent, Test Submitted and so on. Hence, Helpwise not only served our purpose but also saved us from using another separate software (& paying extra per month for that software)
  4. Automating Processes Around Email 

    Zapier integration helped us implement automation across our support, sales and hiring emails. If you have resources, you can also use their APIs and Webhooks to further automate your workflows.

“If you are not using a shared inbox for your team emails, you are missing out on important productivity hack. Setting up a shared inbox for every team is the lowest hanging fruit when it comes to team productivity. Grab it & set it up without any second thought!” – Alex Cruz, CEO, Viralwoot

About Helpwise

HelpWise provides a central inbox that all authorized team members can access. Helpwise keeps your team on the same page to avoid duplicates and other endless circuits that clutter everyone’s mailboxes.

With HelpWise, everyone on the team can see the incoming email thread. Helpwise allows you to assign an email for a response or follow-up to a member of the team. Another very useful function is that team members can chat directly with each other in the discussion thread. Ideal for chatting quickly on the response to a request for example.

Helpwise offers both free and paid plans as per your requirements and team size.

Interested in generating similar results for your business? If your business is also growing and email chaos is becoming problematic, you must get your support, sales, hiring, operations, finance, and legal teams Helpwise shared inbox.

Schedule a free demo with Helpwise Team or Setup Your Team Mailbox For Free

 

Categories
Marketing Others Small Business Social Media Tips

Clever Blogging Tips All Small Business Owners Need to Know

Blogging is everywhere nowadays, and it seems like every business and individual under the sun is having a go. However, there is a method in the madness since blogging is one of the most effective ways to engage and interact with your users, attracting them to your small business to generate sales.

However, blogging can only be a beneficial as it is done right. Today, we’re going to explore several clever blogging tips for you to remember, allowing you to maximize the success of your blogs and take your online business to the next level.

Make it Relevant to Your Business

Firstly, perhaps the most important element of blogging you need to consider when writing is that the content you’re producing needs to be relevant to your small business.

While some topics may seem relevant, they need to ideally be directly related to the products or services that you’re offering, so the customer can make an easy connection. You have to show how they can benefit from buying and using your products and how it can resolve their problems.

Research Your Competitors

While you may feel bad about checking out your competitor’s content, after all, you wouldn’t want them doing it to you; it’s an essential part of business. How are you supposed to stay one step ahead if you don’t know where they are?

Not only can checking your competition give you ideas for content, but you can also check a tonne of elements, such as what their most popular posts are, how their users are interacting with their content and what sort of keywords they are using. Check it and make content better than your competitors with your ideas.

Focus on Your Target & Purpose

Every single blog post that you upload to your website needs to have a purpose. Without this purpose fresh in your mind for every post that you write, you won’t be able to lead customers in that direction, and the entire post will have been for nothing.

Some of the purposes you could think about include;

  • Inspiration
  • Product information
  • Motivational
  • Business story
  • Customer case study
  • Sign up for a mailing list
  • Follow on social media
  • Offer or promotional education

Your blog is one of the methods of conversation with your potential customers, so lead them to the buying process of your products or services.

Think About Formatting and Accuracy

When it comes to presenting your blog content, you need to make sure that you’re formatting your final piece in such a way that it’s as easy as possible for your reader to consume. As you can see from this article, imagine if there were no subheadings and no broken paragraphs, just one big block of text. Would you be happy to read it all?

One of the most important processes you need to undertake when you’re writing your blogs before you upload them is to check them to ensure they are free from errors and mistakes. If you’ve got spelling errors, misplaced punctuation and bad grammar, this will seriously harm the credibility and reputation of your blogs and people won’t want to read them.

According to study, 59% of people stated that they wouldn’t buy any product or service from the company who has grammar mistakes and errors on their website. Check and proofread your content using tools like Grammarix to be sure your content is perfect to go.

Make sure that you break up your content in small, digestible chunks for easy reading, especially when you consider a vast majority of your readers will be coming to your website through their mobile devices. You can also use tools like Cite It In to add any references, citations and quotes in a professional manner.

How Often Are You Going to Post?

The knack for running a successful blog is being able to post consistently. Ideally, you’ll want to be uploading a post about twice a week, but you can do once a week or even daily, depending on the nature of your small business.

However, any less than once a week and your customers will read a post and then forget about your business. You want to be posting consistently, so your customers always have you in their minds, but not too much that it annoys them by seeing you pop up on their feeds all the time.

Consider the Length of Your Content

It’s easy to want to talk on and on about the subject that you and your small business is interested in. Depending on your blogging platform, writing long-form content may be ideal and what your customers are interested in.

However, if you’re marketing to ‘everyday people’, this can cause problems since the typical person wants easily digestible content that only takes several minutes to read through maximum before they get bored and take their attention elsewhere.

Using tools like Easy Word Count, you can make sure the majority of your content reaches around 800 words, an ideal reading time of five minutes or so.

Always Check for Plagiarism

Plagiarism is one of blogging biggest taboo subjects, and you need to make sure that you’re avoiding it at all costs. While you might not be proactively going out onto the internet to copy other people’s work, it’s possible that you do it accidentally without even realizing which is why it’s so important you check each post.

Having plagiarised content on your blog will mean that Google indexes your page and then removes them from their search engine results pages, and they won’t even notify you. Fortunately, there are many online tools, like Copyscape and Academized that you can use to check your content to ensure it’s 100% original.

Consider Outsourcing

Since you’re trying to run and manage your small business, there may not always be time to write new blogs to the quality that you’re expecting. However, you still need to post. With this in mind, it’s worth remembering that there are many services out there that can help to generate content when you need it.

Sites like Upwork and Paper Fellows are full of writers that you can use to produce content on your behalf, whenever you need them too. Alternatively, if you want to write them yourself, you can use writing guide databases like State of Writing and Via Writing to help you create quick and properly formatted content.

Conclusion
As you can see, blogging is beneficial for your business and can help your potential customers to understand your product or service better. Be sure to use these main tips and you’ll lead your customers to buy from you and use your products to take your small business to the next level.

 

Author Bio:

Brenda Berg is a professional with over 15 years of experience in business management, marketing and entrepreneurship. Consultant and tutor for college students and entrepreneurs at Oxessays. She believes that constant learning is the only way to success. You can visit her personal blog at Letsgoandlearn.com

 

Categories
Marketing Pinterest Marketing Remarketing Small Business

Dynamic Number Insertion For Tracking Phone Calls

Call Tracking and Call Analytics for Marketers

Over 1,25,000+ marketers use Viralwoot every month. So, we are starting this new series where we will be sharing some useful marketing tools with our users. And, we are excited to begin this series by featuring an interesting phone call tracking tool called CallRoot.

CallRoot is an inbound call tracking and analytics platform for marketing teams and agencies to track & record incoming phone calls, dynamically insert phone numbers & map referrer source with every incoming call.

As a marketer, you can track all the calls that your marketing campaigns are generating for your business or your client by using CallRoot platform. CallRoot provides you dynamic number insertion javascript that you can put on your website. This dynamic number insertion javascript will start swapping the phone number present on your website with tracking phone numbers. Now, if a visitor comes to your website by searching a keyword on Google or clicking an ad on Google Search or Facebook and makes a call – CallRoot will track this.

And, all these tracking is immediately available in CallRoot dashboard. Hence, you can easily track which keywords or campaigns are generating the maximum phone calls. Moreover, CallRoot also integrates with Google Adwords, Google Analytics, HubSpot, Pipedrive, Intercom, Facebook Ads, Salesforce and other popular tools that marketing or sales teams use.

Now, let’s deep dive into dynamic number insertion and learn how exactly this helps.

How Dynamic Number Insertion helps?

CallRoot helps you quickly setup call tracking into your website. When a visitor arrives at your website via pay per click, referral or any other marketing campaign that you have set up, a unique number is displayed every time a visitor arrives at your website.

So, let’s say I am surfing on a website and there I happen to see your website as a referral link. When I click on it, I am instantly taken to your website. I head towards the contact us section to make a call to one of your spokesperson and the number which I am dialing is actually the result of DNI. Dynamic Number Insertion swaps the destination number with the tracking number. So, you might have a handful of tracking number which is swapped to one destination number. For the tracking purpose, the number with which the destination number is swapped is taken and that is pretty much all about the DNI in nutshell for you.

You can choose the swap number from the pool of different numbers we provide here in CallRoot. For every trigger source, i.e the marketing initiatives via PPC, direct, organic, source or keyword tracking, you can have a swap number. With this thing so handy you can very well evaluate your marketing strategies for your brand.

You can even create a swap number for your offline banners and ads on newspaper, magazines, journals, hoardings, and billboards because it is as important as all other ad campaigns you are running online. For instance, you may have spent thousands of dollars on a billboard at a very prime location downtown but if no one is picking up the phone as a result of seeing that ad on which you have spent your marketing dollars on, then perhaps you have made a mistake.

There is no question that Dynamic Number Insertion will help you streamline your efforts by giving you a bigger picture of the sales you are getting per marketing campaign you are putting out, if implemented correctly, it is bound to give your business a good boost and a promising turnover as well. With DNI, you can demographic wise take a sneak peek into the world regions that are driving you the most sales and then you can pitch your sales accordingly.

[Tweet “Setup dynamic number insertion on your website to track performance of your marketing campaigns better.”]

How to setup Dynamic Number Insertion with CallRoot?

You can setup Dynamic Number Insertion when you make a new campaign in CallRoot. To get started with DNI, go through the following steps:-

When you are creating a new campaign in CallRoot, you will come across Campaign track settings. You can tweak things here and there and head start your journey by creating a new campaign. Starting with- you can circle any one of the five options we provide in CallRoot. Let’s pick these options one by one and check what purpose do they serve and how you can get them going for your specified marketing campaign for your brand/company.

  • All Visitors (Recommended)– This option will encompass all the visitors that land up to your site via any source, be it paid ads, referrals, online/offline banners, organic search or direct. Here, you can feed in the destination number, the number that will ring whenever a prospect calls you but the number that is shown on your website will be the swapped out number. If the number of inbound calls you’re receiving is high you can create a pool of these swapped numbers for your ad campaigns.

 

 

  • Paid Search Traffic– Choose this option when you want to analyze the traffic you are getting for your Pay-Per-Click Ads. To get started with it, you need to type in the Destination number which is your actual office number from where you will be taking up all the calls. This number is never shown on the website as it is replaced by a swap number. You can type in the number with which you want to swap your destination number as well under the field provided.

 

(If your inbound call volume is too high, you can create a pool of swap number according to your choice and demand.)

  • Web Referrals– It is the traffic that comes to your website via direct links on other websites rather than via searches. To analyze the traffic via Web Referrals, you just need to fill in the box, the name of the website on which your website’s link is. Other things remain the same as in Paid Search Traffic with typing in the Destination Number, Number to Swap out with and creating a pool of numbers with designated area code.

 

 

  • Online Banner Ad– A banner Ad or web banner Ad, is an advertisement displayed on the webpage. The prime focus of an online banner ad is to promote the brand and to bring the potential customer from host website to the advertiser’s website. Online Banner Ads are a great way to generate a lead, increase brand awareness and to retarget your audience, you can get the ball rolling with these ad banners.  To start with the online banner campaign in CallRoot, type in the destination number and choose the tracking number from the list of eight. You can hit “Find Number” tab to shuffle through the different sets of number and then pick the number of your choice.

 

 

  • Offline Banner Ad– The advertisement your company does on radio, television, magazines, catalogs, brochures, billboards, direct mail, encompasses offline advertisement medium. To get started with keeping a track on your offline advertisement campaigns follow the same steps as that for Online Banner Ad. Just type in the destination number and pick any number from the set of eight numbers available for tracking purpose.

 

 

Well, that’s pretty much about dynamic number insertion. But, story doesn’t end here. There are numerous other things that you can do on CallRoot to further improve the performance of your marketing campaigns. Citing my personal favorite: Retargeted Callers on Facebook using Facebook Ads Integration.

You can easily convert the incoming calls into a custom audience in your facebook account and retarget them with better targeted ads. And, just like dynamic number insertion, it is dead simple to start retargeting callers on Facebook.

Re-target Your Callers via Facebook Ads

With Facebook advertising integration, you can convert your inbound callers into your Facebook Ad Audience. And, you can run ads on Facebook specifically targeting this custom audience. Custom Audience Targeted ads result in higher CTR, lower CPC hence better ROIs 👍🏼

To give you an example, if someone calls you to enquire about the properties you selling, within 30-45 minutes of the call, you will be able to target your caller with a targeted ad on Facebook. This will result in higher brand recall & increase the chances of conversion.

To get started, you must have-
  • CallRoot account ( Not registered yet? Sign up for CallRoot).
  • Facebook account with ads enabled.

Follow the following integration steps:

Step1- Login to your CallRoot account as an Administrator.

Step2- Click on the Integrations tab on the sidebar.
Facebook Call Tracking

Step3- Look for the Facebook Integration from the list of Integrations.

callroot integrations

Step4- Click on the “Connect” button.

Step5- Click on “Continue as” in the pop-up window to grant access to your basic profile information.

Step6- Click on “OK” in the pop-up window to allow us to manage your ads (more specifically your audience).

Step7- Now Select the Ad you want us to manage from the dropdown list.

Step8-That’s all. Now, all your leads will be converted into your custom audience in your Facebook Ad.

See, how easy it was. Well, there are many more similar integrations in CallRoot that will make your a super marketer. And, help you beat your competition without putting in much efforts or budget.

Some of the noteworthy integrations that you much check are:

  1. Call Tracking For Google Analytics
  2. Call Tracking for Google Adwords
  3. Call Tracking for HubSpot
  4. Call Tracking for Intercom
  5. Call Tracking for Pipedrive
  6. Call Tracking for Salesforce

If you are interested, you can schedule a free personalized demo call with CallRoot folks – Schedule CallRoot Demo.

Categories
Content Marketing Pinterest Marketing Small Business

Use this social media calendar to schedule posts easily

We are excited to announce the launch of our new feature: Social Media Calendar. Through this post, we will explain how this works and how this will help you save efforts & time that goes into scheduling your social media posts on Pinterest, Instagram, Facebook and Twitter.

Why should I schedule social media posts?

To perform best on social media, you have to be posting content when your potential customers are active on these social media networks. And, they are not active during the office hours but during traveling or leisure time. So, it is very important for you to keep posting quality content every day & around the clock.

70% of 1,25,000 users on Viralwoot use Viralwoot scheduler every month – religiously. So, we decided to help our users to further cut their efforts & time spent on scheduling these posts by building a useful new feature called Social Media Calendar. You can use this social media scheduler to:

  1. Schedule Pinterest Posts
  2. Schedule Instagram Posts
  3. Schedule Facebook Posts
  4. Schedule Twitter Posts
  5. Search quality content to schedule

What is Social Media Calendar? 

Schedule Social Media Posts
Schedule Social Media Posts using interactive Social media calendar

This calendar let’s you easily track scheduled posts for every day. This allows you to easily figure out the voids in your social media posts pipeline & fill them up accordingly.

How will this help me in scheduling my social media posts?

Viralwoot social media calendar provides you three key features that will make your social media post scheduling easier than ever before:

  1. Easily track pipeline of your schedule posts on daily & monthly basis
  2. Generate content suggestions using inbuilt content search engine
  3. Drag & drop content to schedule posts immediately

Why should I schedule social media posts?

To perform best on social media, you have to be posting content when your potential customers are active on these social media networks. And, they are not active during the office hours but during traveling or leisure time. So, it is very important for you to keep posting quality content every day & around the clock.

Is this the only way to schedule posts with Viralwoot?

Not at all. There are 3 more ways to schedule posts with Viralwoot:

  1. Use our dedicated scheduler sections to schedule posts by uploading images, fetching content from RSS feed, searching trending content
  2. Using our AI-powered Bots to automate content posting for you
  3. Using our Chrome Extension to schedule posts from anywhere on the web

So, if you are serious about your business’s presence on social media, stop wasting time in posting content manually and start schedule content with Viralwoot 👍

Start using Viralwoot for free today

Categories
Etsy Marketing Marketing Small Business

How to get more traffic to your Etsy store?

How to get more traffic to your Etsy store?

A common question and a confusing one at that!

Getting traffic to an Etsy store is surprisingly tricky and is often unyielding. This is because it is difficult to gauge the customer sentiment and gain a sustainable traction at the beginning of the Etsy journey.

With that aspect in mind, we’ve prepared a little cocktail of certain steps and methods that a frustrated Etsy seller could follow to get some definitive traffic to their Etsy stores.

So, without further ado, let’s look at some of the best way(s) to get quality traffic to an Etsy store –

Cross channel promotions

Cross channel promotions involve advertisement, organic promotions and marketing on different channels. Feature your products on Instagram, Pinterest, Facebook and Youtube – creating a comprehensive outlook for your products.
Moreover, using a cross channel promotion strategy can help you gauge any interested users on the distinct platforms and make considerably higher sales.

Here are a few to-dos when working on Cross platform promotions –

  1. YouTube: Place your product in a conducive environment. Possibly one that complements the product and highlights its needs and working. For example – You could showcase a Blender in a kitchen. How it so easy to use it and how it’s so gorgeous and worth the customer’s time.
    Or, presenting a curtain in a posh house and how buying it would decorate the customer’s living room. Create a montage that’ll entice the audience. Tell a story if you feel it aligns with your product marketing.
  2. Pinterest: Pinning images of the products, with the prices. Create boards, join groups and pitch your product in a subtle manner. Do not make a hard sell.
  3. Instagram: Another image centric platform. Use it to display your images in a holistic manner. Adhering to the trends and the desires of the audience. Your image quality and personality matters the most. So, pick a customer persona and pitch them your product. You can also showcase a person using the product in their own habitat.

Influencer marketing

Influencer marketing is basically getting hold of an Influencer (a person to whom people listen to, atleast when it comes to a service/product) and asking them to pitch your product to their followers.

It may be a little conceited but Influencer marketing helps your product gain a spotlight (for a short period of time). This can help boost customer confidence in your product and let you bask in the glory of increasing sales while you work on your store.

Oh and a radical, highly-followed influencer will cost more. So try and strike a balance between the expense and the expectations.

Etsy optimization: Keywords, Search, SEO

Kind of a No brainer. You need to pitch your customers (prospects really as they haven’t purchased your products yet). To pitch in a manner that isn’t blunt nor too vulgar, you must write the right copy, post the right clicks and target the right audience (can’t be targeting bikers for Hello Kitty aprons, unless you want to create a new market segment).

Etsy offers quite a lot of tools for Etsy sellers to increase their sales. Get a hang of these tools and create your own niche. Once you do that, you can expand your product line and pitch more products to your customers.

So, this aspect covers the Etsy quotient of pulling traffic. As a pre-cursor to Etsy marketing, store optimization also helps you to select your target audience, know your competition and mainly strategizing your approach to the market. Simple enough? Okay. Forward march!

Co-branding

An astonishingly under rated and grossly misused component of Marketing (on Etsy, on Social media or on the TV!). Co-branding offers logically limitless avenues of growth and sales to the market collaborators.

First – What is Co-branding?

It is the conjoined pitch of two products that complement each other. Think of Nike shoes going with a can of Redbull. Fascinating, right? Co-branding helps both the parties pitch each other’s customers and create a whole new marketing component.

Thus co-branding helps to exploit the market and any unreachable crevices in it. Mutually beneficial arrangement – like lichen!

[Tweet “Co-branding can help you find new markets, boost awareness and raise sales without greater efforts. “]

One more thing: The co-branded products mustn’t be competitors. This’ll blow up the entire premise of Co-branding.

Utility marketing

Pitch something useful. Please? Utility marketing moulds itself around the customer’s requirements and needs. Something really useful to your customers. That’s why it is essential to research your customer segment.

Unless of course if you are selling sweetened water. That’s a whole new field. (subtle jab!)

Utility marketing also convenes a rather simple message – Find an intersection between your customer’s personality, needs and desires. This won’t necessarily boost your Etsy sales instantaneously, but forge a strong foundation for your brand. Apart from this, Utility marketing also helps in –

  • Building brand loyalty: You do not come off as a frivolous brand with bad products. Using utility marketing you can drive the customer sentiment in your favor.
  • You do not make a direct sales pitch: You interact and inform your customers about the product line concerned. This shapes your brand as a reliable resource of information and a possible seller. Oh and it also helps you get discovered in the market.
  • Establishes your brand identity: Makes your brand name relatable to the product line in question.

There! We’ve presented you a small list of things you can do to boost traffic to your Etsy stores. This list is absolutely not exhaustive and will change from the insights gained from customer and market analysis. We will strongly recommend you to tinker with your Etsy marketing. Keep a few ideas consistent and experiment with your presentation and methodology. Once you do that, it’ll be fairly easier for you to understand your customers.

You’ll begin to be an expert in the subject and obviously reach your future sales goals at warp speed!